D's Delights

Bold Jewelry ✨ = Bold Digital Design ✨

A digital transformation for D's Delights, a handcrafted African bead jewelry brand in Brooklyn, NY. My team and I designed an e-commerce site, social media rebranding, and brand guideline.

Timeline

Oct - Dec 2024

Role

Lead UX Designer

Team

4 designers & researchers

D's Delights Jewelry Showcase

Project Overview

D’s Delights is a Brooklyn based jewelry brand known for bold, handcrafted African bead pieces that celebrate individuality. However, its digital presence didn’t reflect the same vibrancy and empowerment its jewelry promised. My team and I partnered with owner, Deidra, to increase digital user impressions and conversion rates. We designed D's Delights website, social media content, and brand guideline.

"How might we create a cohesive digital presence that embodies D's Delights' bold essence while increasing engagement and conversions?"

— Project Goal

Social Media Impact

100%
Positive follower response

Social media followers responded positively to new branded content, resulting in double digit increase in engagement.

Website and Social Media Redesign

We redesigned D's Delights' website and social media presence to create a cohesive, bold, and user-friendly digital experience that reflects the brand's vibrant identity.

Complete website redesign with improved navigation, product discovery, and mobile responsiveness

View Prototype →
Social media overhaul with consistent branding, engaging content, and strategic posting schedule

View Instagram →

Brand Guidelines

We documented all findings in D's Delights Brand Guidelines, covering styles, dimensions, and standards that optimize the content creation process. The guidelines include component templates and rules that align all digital platforms to brand and accessibility standards.

Brand Guidelines Excerpt
Reusable design components and templates

View Full Guidelines →

Tools & Methods

🎨

Figma

🧠

FigJam

📋

Miro

🎭

Adobe Illustrator

✏️

Sketch

🔍

User Research

Research & Discovery

We conducted extensive user research to understand the current pain points and opportunities. Through interviews with 12+ users, surveys, and contextual inquiries, we gathered crucial insights about user behavior and preferences.

70%
More likely to buy with reviews
90%
Preferred jewelry on models
100%
Wanted personable & trustworthy feel

Key Insights

  • The current website had significant usability issues, particularly with Information Architecture (IA)
  • Navigation items were hidden in a side hamburger menu, making discovery difficult
  • Categories were poorly organized with too many menu options for users to browse
  • Inconsistencies in flow and branding created confusion and reduced trust
Original website with cluttered navigation and poor IA

The current landing page had all of the navigation items hidden in a side hamburger menu, there were an extensive amount of menu options for the user to browse through.
Redesigned website with streamlined navigation and clear categories

To make sure that the site’s information architecture was aligned with user expectations, we held a remote card sorting session using Figjam. Our goal was to find intuitive groupings for the existing 28 menu options. After organizing the data, we ended up with 3 clearly defined global navigation categories ('Jewelry', 'Home', and 'About').

"Categories here are simpler and better organized"

— Usability Participant

Design Process

Wireframing & Testing

I began with low-fidelity sketches and wireframes to visualize ideas from our ideation phase. Using Figma, I translated sketches into mid-fidelity wireframes and conducted A/B testing with 3-4 moderated interviews.

Key Features Tested

  • Cleaner layouts and improved navigation
  • New product filtering feature
  • Compelling CTAs like "Be Bold, Shop Now"
Initial sketches and wireframes

I began with low-fidelity sketches and wireframes to visualize ideas from our ideation phase
A/B testing with users

Using Figma, I translated sketches into mid-fidelity wireframes and conducted A/B testing with 3-4 moderated interviews.

Social Media Transformation

Using user feedback, we completely redesigned D's Delights' Instagram profile with a focus on consistency, authenticity, and engagement.

A structured mix of feed posts, carousels, reels, and video content ensures diversity in content presentation.
Consistent use of brand colors, fonts, and imagery across all posts enhances brand recognition and trust.

Content Strategy

By creating a content calendar we increased user satisfaction and engagement. A lot of the content was based around giving Deidra a platform to show the behind the scenes of her jewelry and her story. People we interviewed repeatedly requested more authentic social media content to understand what makes D's Delights special.

Post Types

Balanced mix of feed posts, carousels, reels, and video content

Content Themes

Inspirational, educational, behind-the-scenes, and customer testimonials

80-20 Strategy

80% value-driven content, 20% promotional material

Final Results

final mobile designs
Mobile-responsive design for seamless shopping on any device

"This version would make me stay on the page much longer"

— Usability Participant

Website Impact

100%
Customer satisfaction rate

Customers praised the website for its seamless navigation, striking visuals, and streamlined product discovery process.

Social Media Impact

100%
Customer satisfaction rate

Social media followers responded positively to new branded content, resulting in higher conversions and explorations.

Next Steps & Key Takeaways

Implementation & Future

It was incredible working with D's Delights to bring Deidra's beautiful work to the spotlight it deserves!

With more time, we would develop automated content template to streamline the content creation process.

Key Learnings

  • The importance of blending bold visuals with meaningful storytelling in e-commerce
  • How consistent branding builds trust and turns curiosity into loyalty
  • The power of balancing bold design with usability to stand out in the market